From other subject centres
The Economics Network is happy to provide support for departments which would like to improve their NSS score and operate a Student Focus Group Scheme This scheme is designed to enable HEIs to further investigate student attitudes and is available at no charge.
The Economics Network held a Key contacts conference in 2009 included a presentation by Prof. Alison Wride (Exeter University) on Improving your National Student Survey scores.
Developing a Departmental Strategy to Improve Student Feedback, J.L. Horner (2010), is available from the Engineering Subject Centre and is an approach adopted in Engineering at Loughborough
http://imagedb.vetmed.wsu.edu/ used with permission